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Customer Testimonials



Don’t take our word for it. Hear what our customers have to say.

n 2019, I was ready to book a Disney World vacation for my family and me. After several attempts to find an agent, I found Mickey Travels, sent them a message, and received a call from Jennifer Turner.  We had an instant connection, and she began to create the trip of a lifetime for us. She listened to our story, our desires, concerns, and our needs for a party of nine.
Jennifer has so much Disney knowledge that she never hesitates when asked questions.  She has firsthand experience and guided us with thorough and complete answers. We were on track for December 2020 with our 3-bedroom villa at the Riviera Resort, tickets, meal plan, and photo pass booked. Then Covid hit! It would have been a very stressful situation if I was booking this myself, but I left it in Jennifer’s hands. The trip was rebooked for July 2021, then rebooked again for December 2021, which was our original plan for Christmas in Disney. Through all the changes – the unprecedented closing of Disney, no meal plans, the new park reservations, getting us the same 3-bedroom villa, helping us through the new Genie and Genie+, setting us up with the Disney app – Jennifer was compassionate, patient, professional, and considerate. She helped us plan our days for visiting the 4 parks, suggested the Capture the Moment photo plan, which I highly recommend, gave explicit instructions on signing up for popular attractions on Genie and explained the benefits of Genie+ Lightning Lane.
Jennifer is such a professional, as well as a kind, compassionate, gentle soul with a talent for making each client feel like he/she must be her only client. We had many phone conversations to make payments and plan the next steps. These conversations were a highlight of my week. She is such a delight, and my family and I feel like we have been friends forever. It is with great pleasure that I highly recommend Jennifer Turner for your Disney vacation. This would be the best decision you ever made. We LOVE Jennifer! Book your trip with her!
Vernon, CT
I was so excited to plan my boyfriend and I’s trip to Disney World since it was his first time, but I hadn’t been in a few years and I didn’t know where to start. I spoke with Holly and explained to her my budget and the ideal scenario of hotel and park. She collaborated so well and answered any question I had. She is incredibly knowledgable in all things Disney and coordinated everything for us, including setting up our trip insurance! She hooked us up with a preferred room and scheduled our transportation from the airport as well. Over the course of the weeks leading up to the trip, Holly reached out many times with updates, asking if I had any new questions and even restaurant suggestions! This woman left no stone unturned and gave me all the confidence in the world that everything was taken care of. We had the best time at the resort and parks and I couldn’t have done it without her!
My family and I used Shannon Melton's services to plan our Disney Vacation this last Spring.  We had a wonderful experience and would highly recommend her services.  She helped us from the very beginning and made it easy for us to simply enjoy our vacation.  I have a busy work schedule and was overwhelmed with the thought of having to make reservations, planning which days to go to which parks, and all the tiny details that go into planning a successful Disney vacation.  She handled all of it and simply emailed me the itinerary!  I was overjoyed with how much stress was taken off my plate.  She made herself available throughout the whole process; from the planning phase to while we were there.  Her experience as a Disney Vacation Planner and her approachable, professional and kind personality made the experience unforgettable.
Flowery Branch, GA
What a fool I was thinking I could plan this trip on my own! Booking with Sarah was the best happy accident I could have imagined. When our former agent stopped responding, I tried to plan this vacation on my own, and within hours I was fully over my head. A friend recommended Sarah, and within mere moments we had transferred to her, and off she went! She took the reins on what was an out-of-control mess and turned it into a well oiled machine. Her expertise, patience, creativity and organization truly made the difference between our incredibly magical Disney vacation and the mess it would have been. I cannot and will not plan any Disney trip from this day forward without Sarah!
Sarah was awesome in helping plan our most recent Disney trip!  In addition to making things easy in reserving our park passes, hotel room, and dining reservations, she also provided excellent detail on what to expect in regards to crowds and park conditions along with her personal recommendations.  She also was able to quickly respond to texts/emails when we were in the parks to answer any questions we may have had.  We have already recommended Sarah to several friends and we cannot wait to plan our next trip with her assistance!
Sarah! OMG thank you so much!
The trip was fabulous in so many ways! All your suggestions we tried! I'm beyond grateful for this amazing trip you booked for my family. I cry happy tears knowing you'll set up an even more amazing trip next year! My husband and I are already discussing it in hopes you'll continue to be our agent! You are an addition to our family at this point. I've highly recommended you to several people already who saw all my posts and videos! Thank you again for being amazing! We couldn't have done it without you!
Bridget has done an amazing job helping us plan for our upcoming trip to Disney. She has taken her time to talk with me on the phone, text, and email to answer all my questions and help us prepare, especially with all the changes happening in 2021. Even though I’ve never met her in person, I feel like she is a friend! She also went above and beyond to help make our trip special by searching for & sending me the perfect Magic Band for my niece’s first Disney trip and birthday. We can’t wait for the magic!
Delmar, MD
We just returned from a fabulous week that was all planned and organized by Laura. Everything from start to finish was top notch! Meals, FastPasses, race bibs, transportation, communication, and helpful advice made our trip a wonderful experience. Laura is patient and extremely knowledgeable on all things Disney and had so many "inside tips" that we felt truly cared for. Thank you for a trip that will stay with us for a long time to come!
Kirkwood, MO
"We had the best time at the most magical place on Earth! If you are planning or thinking of planning a Disney trip, reach out to Laura. She worked with us every step of the way. She sent pointers for getting into the virtual queue for Rise of the Resistance and even helped us get dining reservations for some delicious Disney experiences. She's a Disney genius!"
Hannibal, MO
Tara is a Disney fan through and through! I have had the honor of traveling with Tara and her park knowledge is like a text book itself! By using a seasoned Disney planner like Tara, I have had many magical moments I never would have seen and experienced! Looking forward to taking my 3 kids in a few years to relive the magic and create new family memories and favorites.
Columbus, NE

Disney Travel Experts

MickeyTravels, an Authorized Disney Vacation Planner, is proud to be one of a select few travel agencies in the world that has been designated by Disney Destinations with DIAMOND Earmarked status!

We’ve been so proud to be a Platinum level agency the last several years, and we are now ecstatic to be one of a small handful of agencies who have earned the elite Diamond Earmarked agency status for 2023! This is the absolute highest level that can be bestowed upon a travel agency by Disney!

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