Customer Testimonials

Heather made our trip amazing!! This was our first Disney trip and we were so clueless on where to even start, then add covid differences and it made it even more overwhelming. As soon as I contacted her she helped with everything we got booked she made all of our dining reservations, gave us suggestions and made sure my son had a super special day for his birthday. She was always just a text away both before our trip and while we were there. She responded very quickly anytime we had questions which made it so nice! While we were there we figured out on day one that we would need some more dining reservations in order to be able to take a little more of a relaxed break during park days and rather than spending tons of time looking at what had availability we were just able to text her and she had us hooked up within about 15 min. I would 100% recommend her to anyone planning a Disney trip even if you know how to book and have been a million times just the convenience of having her there to help anytime we asked was so great!!

Heather just helped me book my trip to Disney World and it was so easy. One of the easiest trips I’ve ever taken (and that’s with a 4 & 6 yr old). She booked the resort, made reservations for us, and basically made it turn key.

She also answered questions along the way, helping me along the way and provided a ton of helpful tips for which rides to hit first. Her guidance helped me save money too. She was an incredible resource and was recommended by a friend. You can tell she loves Disney and loves helping others enjoy their trip too. I’d highly recommend and would use her again!

Thank you for planning our first ever family Disney Vacation! We had a great experience and can’t wait to go back. You always responded to my questions so promptly and never made me feel bad for asking a ton of questions! I really appreciated you booking our reservations for meals and our hotel stay! It is so helpful that you experience Disney so often you really know the ins and outs of where to stay and dine while on a family budget! I definitely recommend anyone considering a Disney World vacation to use your services!

Danielle  helped us plan a last minute trip to Disneyland with Grandparents. It was truly a dream vacation with a VIP tour and a stay in the Grand Californian at Club Level. She always responded quickly to any questions I had along the way. We were even able to grab the dining reservations we were hoping for. We will definitely be going back to Danielle for any future Disney vacations!

n 2019, I was ready to book a Disney World vacation for my family and me. After several attempts to find an agent, I found Mickey Travels, sent them a message, and received a call from Jennifer Turner.  We had an instant connection, and she began to create the trip of a lifetime for us. She listened to our story, our desires, concerns, and our needs for a party of nine.

 

Jennifer has so much Disney knowledge that she never hesitates when asked questions.  She has firsthand experience and guided us with thorough and complete answers. We were on track for December 2020 with our 3-bedroom villa at the Riviera Resort, tickets, meal plan, and photo pass booked. Then Covid hit! It would have been a very stressful situation if I was booking this myself, but I left it in Jennifer’s hands. The trip was rebooked for July 2021, then rebooked again for December 2021, which was our original plan for Christmas in Disney. Through all the changes – the unprecedented closing of Disney, no meal plans, the new park reservations, getting us the same 3-bedroom villa, helping us through the new Genie and Genie+, setting us up with the Disney app – Jennifer was compassionate, patient, professional, and considerate. She helped us plan our days for visiting the 4 parks, suggested the Capture the Moment photo plan, which I highly recommend, gave explicit instructions on signing up for popular attractions on Genie and explained the benefits of Genie+ Lightning Lane.

 

Jennifer is such a professional, as well as a kind, compassionate, gentle soul with a talent for making each client feel like he/she must be her only client. We had many phone conversations to make payments and plan the next steps. These conversations were a highlight of my week. She is such a delight, and my family and I feel like we have been friends forever. It is with great pleasure that I highly recommend Jennifer Turner for your Disney vacation. This would be the best decision you ever made. We LOVE Jennifer! Book your trip with her!

I was so excited to plan my boyfriend and I’s trip to Disney World since it was his first time, but I hadn’t been in a few years and I didn’t know where to start. I spoke with Holly and explained to her my budget and the ideal scenario of hotel and park. She collaborated so well and answered any question I had. She is incredibly knowledgable in all things Disney and coordinated everything for us, including setting up our trip insurance! She hooked us up with a preferred room and scheduled our transportation from the airport as well. Over the course of the weeks leading up to the trip, Holly reached out many times with updates, asking if I had any new questions and even restaurant suggestions! This woman left no stone unturned and gave me all the confidence in the world that everything was taken care of. We had the best time at the resort and parks and I couldn’t have done it without her!

My family and I used Shannon Melton's services to plan our Disney Vacation this last Spring.  We had a wonderful experience and would highly recommend her services.  She helped us from the very beginning and made it easy for us to simply enjoy our vacation.  I have a busy work schedule and was overwhelmed with the thought of having to make reservations, planning which days to go to which parks, and all the tiny details that go into planning a successful Disney vacation.  She handled all of it and simply emailed me the itinerary!  I was overjoyed with how much stress was taken off my plate.  She made herself available throughout the whole process; from the planning phase to while we were there.  Her experience as a Disney Vacation Planner and her approachable, professional and kind personality made the experience unforgettable.

What a fool I was thinking I could plan this trip on my own! Booking with Sarah was the best happy accident I could have imagined. When our former agent stopped responding, I tried to plan this vacation on my own, and within hours I was fully over my head. A friend recommended Sarah, and within mere moments we had transferred to her, and off she went! She took the reins on what was an out-of-control mess and turned it into a well oiled machine. Her expertise, patience, creativity and organization truly made the difference between our incredibly magical Disney vacation and the mess it would have been. I cannot and will not plan any Disney trip from this day forward without Sarah!

Sarah was awesome in helping plan our most recent Disney trip!  In addition to making things easy in reserving our park passes, hotel room, and dining reservations, she also provided excellent detail on what to expect in regards to crowds and park conditions along with her personal recommendations.  She also was able to quickly respond to texts/emails when we were in the parks to answer any questions we may have had.  We have already recommended Sarah to several friends and we cannot wait to plan our next trip with her assistance!

Sarah! OMG thank you so much!

The trip was fabulous in so many ways! All your suggestions we tried! I'm beyond grateful for this amazing trip you booked for my family. I cry happy tears knowing you'll set up an even more amazing trip next year! My husband and I are already discussing it in hopes you'll continue to be our agent! You are an addition to our family at this point. I've highly recommended you to several people already who saw all my posts and videos! Thank you again for being amazing! We couldn't have done it without you!