Customer Testimonials

You are amazing and I feel so fortunate to work with you. Everyone going to Disney needs a Stephanie! You make a huge difference!!

As someone with no prior Disney experience, planning a Disney vacation for my family of five was incredibly daunting. Researching felt like a full-time job and I really didn’t know where to begin. As soon as I reached out to Brigid she made me feel excited about our trip instead of anxious. Not only did Brigid have excellent advice, her personal experiences at Disney made her an invaluable resource. She took the time to listen and thoughtfully made suggestions about parks, rides, dining and experiences based on my family’s interests. Her reminders kept me from inadvertently missing booking windows and her guides were very thorough and easy to understand. Having an expert like Brigid available to advise me from start to finish during the planning process was a gift. It was clear that she really cared about our vacation and was invested in making our Disney dreams come true.

As a first-time Disney family, we were overwhelmed by the prospect of planning our magical adventure, especially with the completely redesigned park pass system. Enter Jennifer Turner, our Disney fairy godmother! From the moment we reached out, Jennifer stood out among dozens of planners we contacted. She was not only the first to respond but remained incredibly responsive throughout our entire journey. Jennifer's expertise saved us from sifting through endless blogs, videos, and articles (Ok, fine. We still did that too.). She distilled the most up-to-date and relevant information, eliminating hours of research and phone calls. But it's her thoughtful touches that truly transform a good vacation into an unforgettable adventure, being valuable in ways we never expected. Her patience is truly remarkable. No question was too small or silly for her, and she always made us feel comfortable asking for clarification. Her guidance through the then-brand-new park pass system was invaluable, accounting for our individual needs with nuance and care. She even warned us about common mistakes that could have complicated our trip if not handled properly. One of the highlights of working with Jennifer was her room recommendations. They were absolutely incredible! From the perfect location to breathtaking views, we couldn't have chosen better spots ourselves without extensive knowledge of every resort we were considering. What impressed us most was Jennifer's blend of systemized efficiency and personalized care. She has streamlined the uniform aspects of trip planning with organized packing lists, guides, and tips, while still maintaining the empathy and attention to detail to make every trip uniquely yours. Even during our vacation, Jennifer was just a message away, ready with on-the-spot recommendations to enhance our experience. The most unbelievable part? These invaluable services are completely free! Jennifer feels like an extension of the top-notch customer service that Disney is renowned for. Whether you're a Disney newbie or a seasoned visitor, if you're planning anything Disney-related, do yourself a favor and reach out to Jennifer. Call, text, or email - she's incredibly responsive and will make your Disney dreams come true. You absolutely will not regret working with her!

Having Kelli was the best decision I have made for this trip. We had the best stress free first Disney trip thanks to Kelli!! To be honest, I didn't quite understand what it would be like to have a Disney specialized agent, but now I am totally bought. I cannot comment enough how I felt about the pure excitement of the trip without having to worry about doing research and planning out everything and all of the hassle. I felt this way more so even before getting to the parks, especially when I was packing with Kelli's packing list pdf in hand! We came back a few days ago, now feeling it was actually like a dream. Our daughter had the best birthday of her life, commenting "is this actually real or dream?? pinch me!", and all of us cannot wait to go back again. Planning hassle free Disney trip = pure excitement and joy!

I can’t thank Jeanine enough for booking our last minute trip to Disney! The hotel and accommodations were perfect. Jeanine answered my 1,000 questions leading up to and during the trip! I can’t wait to book our next Disney vacation with h

Jeanine has been amazing ! From giving me several options of hotels to tips and tricks ! Getting us our reservation requests as well! She has made the whole process so easy ! Would definitely recommend to others!

There are not enough words to describe what a joy Jeanine made the Disney process. From initial ideas about hotels and park options, to dining reservations, anything in the app, how to navigate the park systems - even the DAS process, figuring out how to coordinate with two different grandparents joining us, to quick questions during the trip, she continually sprinkled her magic on our experience. On our last day I texted her with tears in my eyes thanking her so much for helping make my son’s first trip everything I could have dreamed of. I have always been a Disney fan, but hadn’t been in so long, and so much has changed it could be overwhelming, but instead was seamless. I will never plan a Disney trip without her help again - her love for Disney is informative, but more so, infectious! 100/10!

We worked with Kari on our trip to Disney World this summer and I could not imagine ever working with someone else! We checked off all of our bucket list items (building droids and lightsabers), snagged all of the reservations (Ohana, last minute breakfast at Topolino’s, and even BBB!), and never waited more than 20 minutes in a line thanks to Kari and her team! If she didn’t know the answer, she was able to reach out to her network and was back with information quickly! She was available during our trip, too, so when we needed help on arrival day, she was only a text/call away! Kari is truly a delight to talk to! She loves Disney and loves to help other families have the best time they can! We are already planning our next vacation and will continue to work with Kari to make sure we have the most magical trip possible!

I don’t know if we would have gone on this trip if it wasn’t for all of Kari’s hard work. It had been a long time since my husband and I went to Disney and she walked us through every step. She booked all of our meals, helped us with what rides to do first and so much more. I would highly recommend Kari to help anyone book their next trip. Thank you so much Kari!

I can't say enough great things about Shannon and her help for our very first family Disney trip. She guided me through the whole process of booking park tickets to choosing the best dining reservations. She took the time to see what parks we were interested in and what rides and characters our twins like. She even helped get our sweet princess an appointment at the Bibbidi Bobbidi Boutique after it just reopened from Covid. She was happy and kind about answering all my questions. Without her help and guidance on our trip it would have been chaotic and not as magical. She knows the ins and outs of how to make the best experience for everyone. If you are looking for someone to assist you with any of your Disney trips or cruises no matter your budget, she's your girl. A wealth of knowledge and she truly loves what she does. Thank you Shannon, for being apart of making these precious memories for our family!