Linda B, Vernon, CT
n 2019, I was ready to book a Disney World vacation for my family and me. After several attempts to find an agent, I found Mickey Travels, sent them a message, and received a call from Jennifer Turner. We had an instant connection, and she began to create the trip of a lifetime for us. She listened to our story, our desires, concerns, and our needs for a party of nine.
Jennifer has so much Disney knowledge that she never hesitates when asked questions. She has firsthand experience and guided us with thorough and complete answers. We were on track for December 2020 with our 3-bedroom villa at the Riviera Resort, tickets, meal plan, and photo pass booked. Then Covid hit! It would have been a very stressful situation if I was booking this myself, but I left it in Jennifer’s hands. The trip was rebooked for July 2021, then rebooked again for December 2021, which was our original plan for Christmas in Disney. Through all the changes – the unprecedented closing of Disney, no meal plans, the new park reservations, getting us the same 3-bedroom villa, helping us through the new Genie and Genie+, setting us up with the Disney app – Jennifer was compassionate, patient, professional, and considerate. She helped us plan our days for visiting the 4 parks, suggested the Capture the Moment photo plan, which I highly recommend, gave explicit instructions on signing up for popular attractions on Genie and explained the benefits of Genie+ Lightning Lane.
Jennifer is such a professional, as well as a kind, compassionate, gentle soul with a talent for making each client feel like he/she must be her only client. We had many phone conversations to make payments and plan the next steps. These conversations were a highlight of my week. She is such a delight, and my family and I feel like we have been friends forever. It is with great pleasure that I highly recommend Jennifer Turner for your Disney vacation. This would be the best decision you ever made. We LOVE Jennifer! Book your trip with her!
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