Ashley W, Little Rock, AK

Stephanie was my Disney travel agent for a trip I took to Disney World with my husband, daughter, and in-laws last October. She did an exceptional job. Before I made any reservations, she quickly and easily answered all of my questions. It was very obvious that she was knowledgeable and enthusiastic. Once we decided to make our reservation, she really demonstrated her skills. Our vacation planning was a bit unique because we were utilizing military promotions, my in-laws were not staying the same length of time as us, I was 8 months pregnant, and bringing my three-year-old daughter and husband to Disney World for their first time! Despite all the complexity, Steph was able to either answer my questions or find someone who could (in relation to some of the military promotions). She did a fantastic job making sure that I knew and understood all of the options that were out there, such as dining plans and photo packages, but wasn’t pushy if I declined the offers. She shared her personal experiences to demonstrate how those packages could be used, but understood if they didn’t fit our style. She was wonderful helping me set up my fast pass reservations, and even offered to make them for me! Before we left for our trip, she compiled all of our info and sent us a lovely trip packet. It had all of the important confirmation info and an itinerary, but my favorite parts were the personal tips and tricks she added. She included touring info such as the necessity of rain gear and water bottles. She also provided restaurant descriptions and her personal preferences (which never steered us wrong)! She was always available to answer a question or provide input. We even texted her from the park when we were on a hunt for a specific food my three-year-old wanted. I could not have planned such a wonderful trip for my family without Stephanie’s help. I would absolutely recommend her to anyone who is looking to book a Disney vacation in the future. The next time we go to Disney World, I will be giving her a call!